Effective Date: April 28, 2025
Bikini Crush Swimwear ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
By using our website or purchasing from us, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit our website, we may collect the following types of information:
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Device Information: IP address, web browser, time zone, cookies installed on your device.
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Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
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Customer Support Information: Communications with us via email, chat, or social media.
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Marketing Information: Opt-in preferences for email marketing, text message marketing, and promotions.
We collect this information to fulfill your orders, improve our services, and market to you (with your consent).
2. How We Collect Information
We collect personal information in the following ways:
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Directly from you when you place an order, fill out forms, or subscribe to communications.
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Automatically when you browse our site, through cookies, log files, and analytics tools like Google Analytics and Shopify Analytics.
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Through third-party platforms such as Shopify (our e-commerce provider), Klaviyo, Attentive, and Facebook/Instagram for marketing purposes.
3. How We Use Your Information
We may use your personal information for the following purposes:
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To fulfill and manage your orders.
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To communicate with you about your order status, product updates, and customer support inquiries.
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To send you marketing communications via email and SMS (only if you opt-in).
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To screen orders for potential fraud or risk.
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To improve our website, customer service, and advertising effectiveness.
4. Sharing Your Information
We may share your personal information with third parties to assist us in providing services to you, including:
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Shopify: Our e-commerce platform.
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Payment Processors: For secure payment transactions.
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Email and SMS Providers: Klaviyo, Attentive, etc.
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Shipping Providers: UPS, FedEx, USPS, DHL.
We do NOT sell your personal information to third parties.
5. Behavioral Advertising
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt-out of targeted advertising by:
You can also opt-out through the Digital Advertising Alliance: http://optout.aboutads.info/
6. Text Marketing and Notifications
By opting into SMS marketing, you agree to receive recurring text messages (e.g., order updates, abandoned cart reminders, promotional offers) from Bikini Crush Swimwear.
Message frequency varies. Message and data rates may apply. You can opt-out at any time by replying STOP.
Messaging Privacy Policy
This Messaging Privacy Policy explains how Bikini Crush Swimwear collects and uses information about you in relation to its text message marketing program (the “Messaging Service”). We use Attentive to provide the Messaging Service. For the purposes of the Messaging Service, Attentive acts as our service provider and data processor of your information in accordance with this Privacy Policy, our main Privacy Policy, and Attentive’s Privacy Policy.
Collection of Information
We collect various types of information from and about you, including:
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Phone number and email address provided when opting in to the Messaging Service
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Your messaging history and content included in messages you send or receive
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Device/browser data collected via cookies or similar technologies
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Personalization data used to tailor marketing messages
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Information you provide voluntarily in surveys, contests, or customer service interactions
Use of Information
We use the information collected through the Messaging Service to:
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Deliver, analyze, personalize, and improve the Messaging Service
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Support your user experience with customer care
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Customize marketing based on your activity or preferences
Sharing of Information
We may share your information in the following ways:
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With Service Providers: To operate or support the Messaging Service (e.g., Attentive)
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As required by law: To comply with legal obligations or respond to government requests
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To protect rights or prevent fraud: To enforce agreements or protect the rights of Bikini Crush, its affiliates, or users
We may also share aggregated or de-identified data for research or marketing purposes.
Retention of Information
We retain your information for as long as necessary to operate the Messaging Service or to comply with legal obligations. This includes retaining information for purposes of dispute resolution, fraud prevention, service improvement, and enforcement of our agreements.
Protection of Information
We implement physical, technical, and organizational safeguards to protect your personal information. However, no online service is 100% secure, and we cannot guarantee absolute security. We are not liable for unintentional disclosure.
Choices and Controls
You may opt out of the Messaging Service at any time by replying to any text message with one of the following commands:
STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, or OPT OUT.
Unsubscribing from one program does not automatically unsubscribe you from others operated by Bikini Crush Swimwear. Separate opt-out requests may be required.
Customer Support
If you experience issues with the Messaging Service, contact:
📧 support@attentive.com
or visit: https://support.attentive.com/help/
7. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
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Recognize you on future visits.
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Analyze website traffic.
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Personalize your shopping experience.
Most web browsers automatically accept cookies. You can adjust your browser settings to refuse cookies, but some site functionality may be limited.
To opt out of cookies and tracking, you can visit https://optout.networkadvertising.org/.
8. Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce our agreements.
You may request that we delete your information at any time by contacting info@shopcrush.com.
9. Your Rights (GDPR and CCPA)
If you are a European resident (GDPR) or a California resident (CCPA), you have the following rights:
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Right to Access: You can request a copy of the personal information we hold about you.
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Right to Correct: You can request correction of inaccurate information.
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Right to Delete: You can request deletion of your personal information (with some exceptions).
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Right to Opt-Out of Sale: Although we do not sell data, you can opt out of any future sales by contacting us.
To exercise these rights, please contact us at info@shopcrush.com.
10. Security
We take reasonable measures to protect your personal information but cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
12. Contact Us
For more information about our privacy practices, questions, or to file a complaint, please contact us at:
info@shopcrush.com
or by mail:
Bikini Crush Swimwear
5410 NW 33rd Avenue, Suite 106
Fort Lauderdale, FL 33309
For Florida residents, please review your specific rights here: Florida Privacy Notice